Every watch comes with a 2-year warranty on the movement and the case, starting from delivery.
What our warranty covers
- A movement that stops or runs badly with no external cause.
- A manufacturing defect in the case, the clasp or the bracelet.
- Plating that degrades under normal wear.
What it does not cover
- Normal wear and everyday micro-scratches.
- The battery, which counts as a consumable.
- Damage from an impact, a fall, or water exposure beyond what the product page states.
- Any work carried out by a third party.
Your statutory rights
This warranty is a commercial commitment we add on top of the law. It never replaces the rights you already hold under the consumer law of your own country, which apply free of charge and in full, whatever this page says.
Making a claim
Write to us through our contact form with your order number and a description of the problem. A photo or a short video speeds things up considerably.
We reply within 48 business hours and tell you what happens next.